Q. What do I have to do to order (or re-order) medications from your English pharmacy?
On the ordering pages, we’ve detailed directions for patients who are ordering for the first time, or for existing customers who are ordering refills.
If you need additional help, please call us toll free at 1-888-635-3816.
Q. When placing a first-time order, what do patients need to provide?
Like a regular pharmacy, you require a prescription. Additionally, new patients purchasing from our England pharmacies need to indicate the following:
- What medications you would like to order;
- Your contact information (phone numbers, address);
- Information regarding your health; and
- Payment information.
Q. How do refills work? Must I send you a new prescription every year?
Our English online pharmacies will renew your prescription for the number of refills indicated on the prescription you have supplied; however, once one year has passed from the day your prescription was written, we will require a new prescription from your doctor.
Q. Why do your English Pharmacies limit orders to a 90 day supply?
For regulatory reasons dealing with the importation of drugs into the United States, pharmacies can send you no more than a 90-day supply of medications, provided you meet the following conditions:
- You have a valid prescription for that amount of medication; and
- It’s for your personal use only.
If your physician writes a prescription for a greater than 90-day supply, we’ll issue only enough of the prescription to cover the first 90-days. If requested, our online drug store can issue another 90-day supply once the first 90-day supply has been used up.
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